Refund policy

We want you to love your gear. If something isn't right, here's how to make it right. Return window You have 30 days from the delivery date to request a return. Condition Items must be unworn, unwashed, and in original condition with any tags attached. We're unable to accept hats that have been worn, washed, altered, or damaged after delivery. How to start a return Email mail@181sports.com with your order number and the item you'd like to return. We'll reply with return instructions. Please wait for our instructions before shipping anything back. Return shipping Customers are responsible for return shipping costs, unless the item arrived defective or incorrect (see below). Original shipping charges are non-refundable. Refunds Once we receive and inspect your return, we'll email you to confirm and process your refund to the original payment method within [5–7] business days. Depending on your bank or card issuer, it may take a few additional days to appear. Exchanges Want a different style or color? The fastest way is to start a return for the original item and place a new order. If you'd like help, email mail@181sports.com and we'll do our best to arrange an exchange. Damaged, defective, or wrong items If your order arrives damaged, defective, or incorrect, email mail@181sports.com within 7 days of delivery with your order number and a photo. We'll make it right at no cost to you, including return shipping.